Privacy Policy st789 —
Your Personal Data Protection

1Introduction

St789 takes the responsibility of protecting personal data very seriously. This Privacy Policy explains how our platform — accessible via st789.vin and the st789 mobile app — collects, processes, stores, and protects your personal information as a registered user or general visitor.

This policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection industry best practices. By using the st789 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy.

We encourage you to read this document in full, as it explains the important rights you hold regarding your personal data and how you may exercise those rights whenever necessary.

2Personal Data We Collect

St789 only collects data that is strictly necessary to provide you with a safe, seamless, and responsible service. The following are the categories of data we collect:

This data is collected directly from you during registration, platform use, and communications with our support team. Some technical data is collected automatically via cookies and tracking technologies described in Section 6.

3How We Use Your Data

The personal data you provide to ST789 is used solely for legitimate purposes necessary to operate this platform safely and responsibly. We use your data to:

• Account Management: Creating, verifying, and maintaining your account on the st789 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial activities related to your account.
• Identity Verification (KYC): Verifying your identity to meet legal compliance requirements and prevent money laundering.
• Platform Security: Detecting and preventing fraudulent activity, system abuse, and unauthorised access.
• Customer Support: Helping you resolve technical issues, account inquiries, and platform-related complaints.
• Service Communications: Sending important notifications related to your account, transactions, and policy changes.
• Responsible Gaming: Monitoring gaming habits to identify players who may need assistance or self-protection limits.
• Platform Improvement: Analysing usage patterns to improve the overall user experience.
• Marketing (with your consent): Sending promotional information, bonuses, and exclusive offers where you have consented to receive them.

We will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

4Data Sharing and Disclosure

St789 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we may need to share your information:

• Trusted Service Providers: Technical partners such as payment gateway providers, cloud services, and security software providers that help us operate the platform. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: If required by Malaysian law, a court order, or a request from a competent authority, we may be required to disclose your information.
• Fraud Prevention: In cases where there is strong suspicion of illegal activity, we may share relevant information with law enforcement authorities.
• Business Transfer: Should st789 be involved in any merger, acquisition, or asset transfer, user data may be transferred as part of the business assets — with prior notice given to users.

5Data Storage and Security

The security of your personal data is st789's top priority. We apply multiple layers of protection aligned with the latest industry security standards:

• 256-bit SSL Encryption: All data transmitted between your browser and st789's servers is protected by bank-grade encryption.
• Data-at-Rest Encryption: Sensitive data stored in our databases is also encrypted using modern encryption algorithms.
• Layered Access Control: Only specifically authorised ST789 staff may access players' personal data, and all access is logged for audit purposes.
• 24/7 Security Monitoring: Our systems are continuously monitored to detect any threats or unauthorized intrusion attempts.
• Regular Backups: Data is regularly backed up to secure locations to ensure service availability.

Your personal data is retained for as long as your account is active or as required for legal and compliance purposes. Following account closure, certain data may be retained for the minimum period prescribed by law before being securely deleted.

6Cookies and Tracking Technologies

St789 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve our services.
• Functional Cookies: Remembering your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Helping us understand traffic patterns and platform usage in an aggregated and anonymised manner.

You can manage your cookie preferences through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the ST789 platform.

7Your Rights Regarding Personal Data

As an st789 player and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:

To exercise any of the above rights, please contact our privacy team via live chat or st789's official email. We will process your request within 14 working days from the date of receipt.

8Children's Data Protection

St789 is a platform designed exclusively for adults. We do not knowingly collect any personal data from individuals under the age of 21 years.

Should we discover that personal data of a child or underage individual has been collected without our knowledge, we will immediately take the following steps:

• Suspending the associated account immediately.
• Permanently deleting all personal data of the individual concerned from our systems.
• Reporting the incident to the relevant authorities where necessary.

9Amendment to Privacy Policy

St789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements.

When significant amendments are made, we will notify you via:

• Notifications within the st789 platform during your login session.
• Email to your registered address (for material changes).
• Update the "Last Updated" date at the top of this document.

Continued use of the st789 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the ST789 Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the st789 platform.
• Privacy Email: [email protected] (response within 2 business days).
• General Support Email: [email protected]

We are committed to addressing every privacy-related enquiry thoroughly, professionally, and within a reasonable timeframe. Your satisfaction and trust are the foundation of the ST789 platform.